FAQ's

When will I expect to receive my item?

Our terms are 3-5 working days, we dispatch within 24 hours (Monday to Friday) and send on a 48 hour tracked service

Do you ship internationally?

Yes we ship to every country apart from Russia

Are your products genuine?

Yes all our products are 100% genuine, hopefully by viewing our feedback this will reassure you. We deal in clearance product from lots of outlets including some of the UK’s top 100 independent clothing boutiques.

The tracking shows it has been delivered to a neighbour but I don’t have a card?

Sometimes royal mail do not put a card through the door, however if you do have a tracking number please contact your local sorting office and they will find the parcel for you.

Can I return my item? 

We accept returns within 30 days of purchase. Please send the item back to

Unit 6 Hortons Yard

Melbourne Road

Chichester

West Sussex

PO19 7ND

Please add your order number and name into the parcel so we can trace the order quickly. All refunds are issued within 3-5 working days after receiving them.

I have yet to receive my order, and I am an overseas buyer?

For any international deliveries it can take up to 3 weeks, please note that bank holidays can slow things down.